Course curriculum

Be the Best Administrator You Can Be

  1. 1

    • Creating Your Mission Statement

    • TX HHS Standards and Regulations

    • Helpful Links for PAS Agencies

    • TULIP (Texas Unified Licensure and Information Portal)

    • Scheduling Software

    • Documentation Requirements

    • What Does a PAS Do?

    • Special Programs

    • You're Licensed, Now What? (Part 1)

    • Setting Up Your Office

    • You're Licensed, Now What (Part 2)

    • COVID-19 Protocols 7.2022

      FREE PREVIEW

    • Completing Form 2020 for Request of Initial Survey
  2. 2

    • Emergency Preparedness 101

    • QAPI Basics

    • Other Annual Obligations
  3. 3

    • Successfully Completing this Course

    • Strategies for Digital Marketing

    • Accountability in Sales and Marketing

    • So You Think You Aren't a Salesperson?

    • Collateral and Marketing Materials

    • Creating Competitive Advantages

    • Interdisciplinary Relationships in Marketing Home Care

    • Building Your Prospect List

    • Qualifying Your Prospect List

    • Digging Deeper With High Impact Questions

    • Planning Your Marketing Calls

    • Asking for the Referral

    • In-Service Protocols

    • They're Referring, Now What?

    • Closing Client Inquiries Part 1

    • Closing Client Inquiries Part 2

    • Extra! Marketing Tips and Tricks!
  4. 4

    • Getting Caregivers/Attendants

    • Onboarding Staff

    • Retaining Staff
  5. 5

    • Admitting Clients

    • Starting a New Client

    • Ongoing Client Care

    • All About Reporting

    • July 1, 2023 Updated Self-Reporting for Abuse, Neglect, Exploitation

    • What to Report to My Agency - Staff Education

    • Caring for Clients with Dementia

    • Caring for Terminally Ill Clients
  6. 6

    • Growing and Scaling Your Agency

    • What to Expect When You're Expecting a Survey