Course curriculum

Be the Best Administrator You Can Be

  1. 1
    • Creating Your Mission Statement

    • TX HHS Standards and Regulations

    • Helpful Links for PAS Agencies

    • TULIP (Texas Unified Licensure and Information Portal)

    • Scheduling Software

    • Documentation Requirements

    • What Does a PAS Do?

    • Special Programs

    • You're Licensed, Now What? (Part 1)

    • You're Licensed, Now What (Part 2)

    • COVID-19 Protocols 1.2022

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    • Completing Form 2020 for Request of Initial Survey

  2. 2
    • Emergency Preparedness 101

    • QAPI Basics

    • Other Annual Obligations

  3. 3
    • Successfully Completing this Course

    • Strategies for Digital Marketing

    • Accountability in Sales and Marketing

    • So You Think You Aren't a Salesperson?

    • Collateral and Marketing Materials

    • Creating Competitive Advantages

    • Interdisciplinary Relationships in Marketing Home Care

    • Building Your Prospect List

    • Qualifying Your Prospect List

    • Digging Deeper With High Impact Questions

    • Planning Your Marketing Calls

    • Asking for the Referral

    • In-Service Protocols

    • They're Referring, Now What?

    • Closing Client Inquiries Part 1

    • Closing Client Inquiries Part 2

  4. 4
    • Getting Caregivers/Attendants

    • Onboarding Staff

    • Retaining Staff

  5. 5
    • Admitting Clients

    • Starting a New Client

    • Ongoing Client Care

    • All About Reporting

    • What to Report to My Agency - Staff Education

    • Caring for Clients with Dementia

    • Caring for Terminally Ill Clients

  6. 6
    • Growing and Scaling Your Agency

    • What to Expect When You're Expecting a Survey